About this feature

You can provide one or many phone numbers and/or emails to receive a variety of notification types delivered instantly. Available notifications include:

  • Red notices. When red notices are enabled, receive an instant SMS/Email with the check-in details.

  • Auto-expiry. When a check-in automatically expires (and it hasn't been checked out) yet, receive an instant SMS/Email with check-in details.

  • New check-in. Every time a new check-in is created, receive an instant SMS/Email with check-in details.

  • Capacity alerts. When your venue reaches or exceeds its maximum capacity, receive an instant SMS/Email with the check-in details.

Usage notes

  • Red notices. To receive notifications attached to red notices, you will also enable the red notices separately.

  • Separate with commas. Write all emails and phone numbers separated by commas in order to deliver multiple notifications.

  • Australian phone numbers only. Currently, the notification engine only supports Australian phone numbers. Contact us for access to this feature in other countries.

  • SMS pricing. Emails are cheap to send and so they are free. SMS costs us a fixed price SMS and so we pass this cost on to you at $0.12 (ex. GST) per SMS.

  • Emails are cc'd. When multiple emails are provided, a single notification is sent cc'ing all emails to allow for group conversations to occur.

Using this feature

  1. Click the "Edit Location" button

  2. Expand the "Notifications" tab

  3. Find the desired notification section

  4. Enter the email address or mobile number you want to be notified

  5. Hit "Save"

  • Red Notices. Capturing and storing check-in attempts that meet failing criteria (postcode, health questionnaire, temperature) with instant notifications.

  • Automatically expire check-ins. Set a time period of time after which check-ins will automatically expire, inform the person checking in of location-based time limitations.

  • New check-in. Receive email notification alerts in real-time as new people checking to a location with check-in summary details attached

  • Capacity alerts. Manage venue/location capacity/quotas by configuring a maximum number of people/patrons to enter the location at any one time.


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