Document and Identification Fraud Detection

Detects whether documents that have been uploaded by staff are legitimate.

With Government mandates now requiring industries across Australia to have proof of vaccination before allowing entry to their premises, the issue of fraudulent documentation has been front and center, with the onus placed on the business to manage and determine the legitimacy of any evidence uploaded or face repercussions.

Comply Group has been busy for months developing the technology to allow an automatic scan of any documents uploaded via our platform to determine the likelihood that a document is fraudulent.

This feature is available in Comply Group’s Vaccination Register solution.


Proof of Vaccination:

When asking staff to upload proof of vaccinations in place of a vaccination, our fraud detection algorithms automatically scan the immunisation history PDF uploaded to their passport (PDF document is required). When run against our algorithm we can determine the legitimacy of the document, specifically our proprietary algorithm can determine with confidence if the document was modified after initial creation and if the document was created using a government app.

Your Dashboard Manager will now have a new section next to the vaccination certificate which will catalogue any passports that have been flagged with a fraudulent upload. From here your admin will have two options to either view & verify or delete proof of one or two doses. If viewed & verified it will save as ‘Manually Verified by Admin’ (aka “sighted” and can also be deleted from the servers (reducing the risk of health data being stored unnecessarily).

Optionally, you can turn on our automated IHI redaction feature which automatically redacts the IHI number from uploaded certificates significantly reducing personal director liability for stirring personal health information on behalf of employees.

Medical Exemption

You can now enable the ‘Medical Certificate Exemption’ upload feature for your staff who may have a medical reason for not being vaccinated, allowing them to upload a medical certificate in place of a vaccination certificate.

Once uploaded, pending the same verification process as above when checking in, your dashboard will have a new section called ‘Medical Certificate). Admins will now be presented with the same two options with ‘vaccination upload’ (view & verify or delete).

You can also enable mandatory capture of a medical exemption expiry date alongside the upload. The expiry data is shown in the dashboard with red alerts shown when a medical exemption has expired.


You can integrate the vaccination status and medical exemption status approval states into your location’s real-time panel. When a staff member checks in using one of our checkin QR Codes which is integrated into our Vaccination Register, the approval will be granted based on your own custom configuration for vaccination entry requirements on a per location basis.

Casual staff who may be at entry points (eg security guards) won’t be able to see any information pertaining to your staff’s vaccination status (or medical status) and will only be presented with whether they’re eligible to enter or not when you enable this feature (medical privacy).

You can also enable a custom “entry exception” workflow, allowing you to grant entry to people with a custom and/or predefined scalable reason for the entry exception e.g. they don’t have a Comply Group COVID-19 passport, but showed me their vaccination status instead.


With RAT at home testing becoming recently approved by the TGA and more organisations beginning to explore the concept, you can now capture images of tests at home before your employees attend a worksite.

Each image is processed using another one of our proprietary fraud detection algorithms to determine if the test was taken recently (to prevent re-use of the same images), if the photo was taken on the same device that submitted the results, and a variety of other fraud metrics. If a photo is deemed fraudulent, your staff will be presented with an opportunity to re-upload.

ID scanning

You now have the ability to ask for any required Identification upon entry to be saved to the same passports, and similarly test the legitimacy of said ID.

Once uploaded and approved, any ID will be saved to cookies and can be pre-filled for future auto pre-fill check-ins.

To enable this, scroll down to 'Require ID', and select ‘Identity requirement at check-in’. Once enabled any staff entering must now upload ID upon entry. You may customise the instructions to meet the exact requirements your business needs.

You can optionally enable the ability to view any IDs uploaded from your Real Time Panel, simply head to your display settings section and add view checkin button to panel. This will allow you to manually write in the ID information if required.

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