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Check-in Portal
Check-in Portal
Configure the QR code checkin/checkout portal to meet your exact requirements
56 articles in this collection
Written by
Ben Richardson,
Harry Sutton,
and
Brendan White
Why businesses, governments, and organisations are choosing Comply Group for QR Codes and Contact Tracing Compliance
Written by
Harry Sutton
Updated over a week ago
Check-In Portal: How-to Guide for End Users
Quick reference guides for troubleshooting user queries
Written by
Brendan White
Updated over a week ago
Generating a QR and unique link
Finding and downloading your location's QR code (in multiple design formats) and unique URL
Written by
Ben Richardson
Updated over a week ago
Comply Group feature updates
Feature release notes detailing major changes/improvements to the platform helping businesses stay open and comply with local regulations.
Written by
Ben Richardson
Updated over a week ago
Checking in
Features for checking in customers
This collection of features can be used together to support compliance with customers entering your business
Written by
Ben Richardson
Updated over a week ago
Features for checking in employees
This collection of features can be used together to support compliance with employees working on site
Written by
Ben Richardson
Updated over a week ago
Checking in other people
Everyone (customers, employees, etc) has the ability to check in anyone else on any device without restrictions or limitations
Written by
Ben Richardson
Updated over a week ago
Checking in multiple people together (quantity)
Allow people to add multiple people to their checkin by adding the number of people accompanying them
Written by
Ben Richardson
Updated over a week ago
Checking in multiple people together (names)
Allow people to add multiple people to their checkin using the same contact details for everyone at once
Written by
Ben Richardson
Updated over a week ago
Save check-in summary to your device
Generate a PNG image file of a check-in summary screen and automatically save it to the current device
Written by
Ben Richardson
Updated over a week ago
Retrieving Check-in Summary on iPhone
This article shows how to save the checkin screen in your iPhone
Written by
Brendan White
Updated over a week ago
Save details to pre-fill the next check-in
People can save their details to automatically fill in the form next time they use a location's QR code or URL
Written by
Ben Richardson
Updated over a week ago
Real-time notifications
Instant "new check-in" notifications
Receive email notification alerts in real-time as new people checking to a location with checkin summary details attached
Written by
Ben Richardson
Updated over a week ago
SMS/Email notifications
Instantly receive automated notifications via email and/or SMS for a variety of notification types
Written by
Ben Richardson
Updated over a week ago
Instant "Red Notice" recording and alerts
Capturing and storing check-in attempts that meet failing criteria (postcode, health questionnaire, temperature) with instant notifications
Written by
Ben Richardson
Updated over a week ago
Contact details
Capturing email or residential address
Some guidelines require only email, some require only residential address, others require email or residential address
Written by
Ben Richardson
Updated over a week ago
Capturing email address
Some guidelines require people checking in to provide their email address, which can be optionally enabled when needed
Written by
Ben Richardson
Updated over a week ago
Capturing phone number
Enable the ability to capture a phone number in the checkin portal.
Written by
Ben Richardson
Updated over a week ago
Capturing phone or email
Some guidelines require only phone number, some require phone or email, others require phone and email
Written by
Ben Richardson
Updated over a week ago
Capturing full name or first name
Capture and validate name exactly in line with your government guidelines by configuring to capture full name or first name only
Written by
Ben Richardson
Updated over a week ago
Collecting identification numbers
Modify the portal to capture a custom identification number such as an employee ID, student ID, player number, etc.
Written by
Ben Richardson
Updated over a week ago
Address / Postcode
Capturing and filtering postcodes
Some guidelines require people checking in to provide their postcode, and some require filtering access to some postcodes only
Written by
Ben Richardson
Updated over a week ago
Capturing address
Some guidelines require people checking in to provide their residential address, which can be optionally enabled when needed
Written by
Ben Richardson
Updated over a week ago
Custom questions
Capturing internal location data
Configure an additional location field to capture additional location-based information such as; table number, court number, site ID, etc
Written by
Ben Richardson
Updated over a week ago
Capturing purpose of entry
Configure an additional field to capture additional contextual information such as; their check-in type, who they are visiting, etc
Written by
Ben Richardson
Updated over a week ago
Capturing additional identifying details
Configure an additional field to capture additional identifiable information such as; your company, your department, you school group, etc
Written by
Ben Richardson
Updated over a week ago
Health details
Health questionnaire for general use (short version)
Ask a short, two-part interactive health COVID-19 questionnaire to identify if an individual should be in isolation or get tested
Written by
Ben Richardson
Updated over a week ago
Custom close contact health questionnaire definition
Add a "close contact" definition to the generic health questionnaire in line with your state/territory guidelines
Written by
Ben Richardson
Updated over a week ago
Health questionnaire for staff
Ask staff a daily health check set assessment modelled on the DHHS Staff Coronavirus (COVID-19) Health Questionnaire
Written by
Ben Richardson
Updated over a week ago
Health questionnaire for general use
Ask an interactive health COVID-19 questionnaire to identify if an individual should be in isolation or get tested
Written by
Ben Richardson
Updated over a week ago
Collecting temperature measurements
Add the temperature of a person to their check-in data and provide alerts if their temperature exceeds your configured limits
Written by
Ben Richardson
Updated over a week ago
Custom content
Asking custom questions
We provide the ability to ask custom questions beyond what is already available on a case-by-case basis
Written by
Ben Richardson
Updated over a week ago
Custom post-check-in guidance banner
Customise the text shown to people after checkin (at the top of the checkin summary) to match you processes
Written by
Ben Richardson
Updated over a week ago
Welcome message / condition(s) of entry
Add a custom message or a binding condition(s) of entry to statement the top of the check-in portal
Written by
Ben Richardson
Updated over a week ago
Direct people towards a URL (menu, website, etc)
Provide a URL to a digital resource such as a digital menu, a website, a social media page, or a newsletter sign up form
Written by
Ben Richardson
Updated over a week ago
Custom footnote or traditional landowner acknowledgment
Add a custom message or traditional landowner acknowledgement at the bottom of the first page of the check-in portal
Written by
Ben Richardson
Updated over a week ago
Customizing the background icons
Change the icons/logos in the background of the checking portal to suit your business style, look, and feel
Written by
Ben Richardson
Updated over a week ago
Location management
Strictly enforce a capacity limit
When using the capacity management feature, you have the option to loosely or strictly enforce capacity limit
Written by
Ben Richardson
Updated over a week ago
Capture checkout data
Ask people who have to checked in to also checkout when leaving the location and track the checkout time and total duration of visit
Written by
Ben Richardson
Updated over a week ago
Automatically expire check-ins
Set a time period of time after which checkins will automatically expire, inform the person checkin of location-based time limitations
Written by
Ben Richardson
Updated over a week ago
Location capacity management
Manage venue/location capacity/quotas by configuring a maximum number of people/patrons to enter the location at any one time
Written by
Ben Richardson
Updated over a week ago
Data access & management
Upload check-in data captured using pen and paper
Manually enter/upload checkin and checkout data that has been captured using pen and paper to keep all records in a digital format
Written by
Ben Richardson
Updated over a week ago
Managing multiple locations
Centralise contact tracing compliance, reporting, and alerts across multiple locations in a single dashboard and account
Written by
Ben Richardson
Updated over a week ago
Instantly downloading data
Download your check-in data for COVID-19 related communications instantly, at any time (24/7), as many times as you like
Written by
Ben Richardson
Updated over a week ago
Automatic deletion of data
Checkin data retention and automated removal can be configured differently for each location
Written by
Ben Richardson
Updated over a week ago
Disabling the 'check-in other people' button
In some use cases, you may not want to prompt people who have just completed a check-in to check in someone else
Written by
Ben Richardson
Updated over a week ago
Disable automatic deletion of data
In some use cases, you may not want to automatically delete check-in data after a period of time because you are required to keep the data
Written by
Ben Richardson
Updated over a week ago
Enterprise features
Enterprise Compliance Dashboard (ECD)
A high-level, multi-user access, multi-location compliance dashboard with complete oversight, management, remote activation, and data access
Written by
Ben Richardson
Updated over a week ago
Multi-user access management controls
Invite, manage, remove administrators for Enterprise Compliance Dashboards (ECDs) and for each location within an ECD
Written by
Ben Richardson
Updated over a week ago
Limited access location managers
When a location is created via an Enterprise Compliance Dashboard (ECD), the ECD admins can limit access to features for location managers
Written by
Ben Richardson
Updated over a week ago
Searchable location tags
Each location can have multiple tags applied making navigating specific groups of locations in the enterprise compliance dashboard easier
Written by
Ben Richardson
Updated over a week ago
Infrastructure-as-a-Service (IaaS): Hosted contact tracing solution
A white-labelled Check-In Portal for your customers whilst we take care of regulatory compliance and integration requirements
Written by
Ben Richardson
Updated over a week ago
Troubleshooting
Samsung and MFC troubleshooting
Written by
Harry Sutton
Updated over a week ago
Troubleshooting complex check-in scenarios
Exploring a variety of situations such as how to check in technologically impaired, people without a phone, checking in multiple people, etc
Written by
Ben Richardson
Updated over a week ago
Which mobiles can scan a QR code?
Most mobile phones made in the last few years have the ability to scan QR codes, although sometimes this feature needs to be turned on
Written by
Ben Richardson
Updated over a week ago
Uploading a digital document to the cloud
If you have a file (PDF, Excel, Word, etc) that you would like to share with people who have completed check-in, upload it to the cloud
Written by
Ben Richardson
Updated over a week ago